PRIVACY POLICY
Welcome to our website. This Privacy Policy explains how NEOMIRROR INNOVATIONS LLC (hereinafter referred to as “we,” “us,” or “our”) collects, uses, stores, and protects your personal information. By using this website, you agree to the terms of this Privacy Policy.
I. Information We Collect
When you use this website or make a purchase, we may collect the following types of information:
Personally Identifiable Information: Such as your name, shipping address, billing address, phone number, email address, etc.
Payment Information: Such as payment method details (processed via third-party payment platforms; we do not directly store complete payment information).
Order Information: Such as details of purchased products, order records, and transaction history.
Device and Browsing Information: Such as your IP address, browser type, access times, page browsing history, etc.
II. How We Use Your Information
We collect your information primarily to:
Process orders and deliver products.
Provide customer service and after-sales support.
Improve website functionality and user experience.
Prevent fraud and ensure transaction security.
Send you order-related notifications (non-marketing communications).
If you explicitly consent, we may send you promotional or marketing communications; you may unsubscribe at any time.
III. Information Sharing and Disclosure
We are committed to not selling, renting, or unlawfully sharing your personal information. However, we may share necessary information under the following circumstances:
With logistics companies to fulfill delivery.
With payment service providers to complete payment processing.
When required by law or by government regulatory authorities.
To protect our legitimate business interests or to prevent fraudulent activities.
IV. Data Storage and Security
We implement reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, disclosure, or alteration.
Data Retention Period
Your personal data will be retained for 7 years after the completion of your order to fulfill legal, tax, and audit requirements. After this period, we will securely delete or anonymize your information.
V. Your Rights
You have the right to:
Access the personal information we hold about you.
Request the correction or update of your information.
Request the deletion of your personal data (to the extent permitted by law).
Opt out of marketing communications.
To exercise any of the above rights, please contact us using the contact details provided below.
VI. CCPA (California Consumer Privacy Act) Specific Provisions
If you are a resident of California, you have the following rights:
- Right to Know
You have the right to request that we disclose the categories of personal information we have collected, used, and shared about you over the past 12 months. - Right to Deletion
You have the right to request the deletion of your personal information (subject to legal requirements). - Right to Opt-Out of the Sale of Personal Information
We do not sell your personal information. Should our business practices change in the future, you will have the right to opt out of the sale of your personal information (“Do Not Sell My Personal Information”). - Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
Dedicated Contact Information for Requests (California Users)
CCPA Request Email: [email protected]
Please include “CCPA Request” in the subject line of your email.
VII. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience—for example, by remembering your preferences or analyzing website traffic. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features.
VIII. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party sites, and we recommend that you review their respective terms and policies when visiting them.
IX. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page and will become effective as of the date of publication.
X. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Company Name: NEOMIRROR INNOVATIONS LLC
Phone Number: (857) 822-7242
Email Address: [email protected]
Company Address: 17 PINE HILL RD, PLEASANT VLY, NY 12569
Thank you for trusting NEOMIRROR INNOVATIONS LLC. We remain committed to protecting your privacy and data security.
